Tuesday, January 27, 2015

Los 5 Desafíos de implementar Oracle E-Business Suite en Latinoamérica

Las tecnologías de Planeación de Recursos Empresariales (ERP) como Oracle E-Business Suite son sin duda el mejor aliado para cualquier estrategia de globalización, pero Oracle por sí solo no es el remedio universal para afrontar todos los retos que presenta una implementación global.

El éxito de implementar Oracle E-Business suite en Latinoamérica depende tanto de capitalizar las ventajas del mercado global como de enfrentar los desafíos específicos de la región. Hoy nuestros expertos nos traen los 5 principales desafíos a tener en cuenta antes de embarcarse en este tipo de proyectos.

1) Regulaciones y requisitos fiscales de la región

Oracle E-Business Suite ha venido haciendo cambios para LATAM desde el Release 10.7, cuando introdujo localizaciones para distintos países.   Los reportes fiscales son la última pieza de un proceso que empieza con configuraciones en diferentes módulos y la capacitación de usuarios sobre las customizaciones específicas para cada país. Hay muchos requisitos que cambian frecuentemente (en algunos países muy rápido) y si no se está familiarizado culturalmente con la región, posiblemente nos encontremos en una carrera contrarreloj para mantener los sistemas actualizados.

Oracle tiene un equipo de expertos que se enfoca en cada país para cubrir los requerimientos en E-Business Suite en cierto tiempo. Pero siempre recae sobre el cliente la tarea el aplicar los patches necesarios y hacerse cargo de los aspectos funcionales y técnicos de la aplicación para mantenerse en regla con las regulaciones. Por ejemplo, en el caso de Brasil, la implementación de Localizaciones es bastante compleja, pero comparada a otros países no requiere mucho esfuerzo en personalizaciones.  En el caso de Colombia, la implementación es medianamente compleja y se necesitan crear diferentes personalizaciones. México es el menos complejo en cuanto a Localizaciones Oracle en la región, pero en general se necesitan crear personalizaciones adicionales.

El volumen y la complejidad de los desarrollos puede variar dependiendo de las operaciones locales, los requisitos de la empresa, las políticas de TI, la estrategia global de implementación y por supuesto, la cobertura funcional de la aplicación.

2) Estandarización de procesos

Idealmente cada compañía tiene completamente trazada una estrategia de negocios que adapta los procesos para cubrir con las necesidades de cada país. Pero es evidente que una estrategia como esta resulta costosa, ineficiente y no es escalable.

Una plataforma como Oracle EBS brinda la oportunidad de estandarizar los procesos a través de unidades de negocio y abre la puerta a una sola Fuente de información. Lleva su tiempo, pero con Oracle, toda la compañía puede hablar el mismo lenguaje.

3) Administración de tiempos y presupuestos

Asegurarse que un proyecto mantenga el alcance deseado y a la vez cumpla con el presupuesto y el plazo establecido es una tarea difícil pero no imposible. Estas son consideraciones a tener en mente cuando se planea un upgrade y  a no dejar de lado una vez que se inicia el proyecto, ya que no resulta fuera de lo común encontrar nuevas funcionalidades u obstáculos en el proceso de la estandarización que funcionaron en otras regiones pero que no aplican para ciertos países en LATAM.

Enfocarse en una buena comunicación y coordinar tanto al equipo de IT como al equipo de negocios ayudará drásticamente el avance del proyecto, fortaleciéndolo y alineando los objetivos del equipo de trabajo para lograr un desenlace exitoso.

4) Barreras culturales y de lenguaje

Latinoamérica comprende 21 países independientes, y si bien la mayoría habla español como lengua madre, tanto el portugués como el francés son lenguas nativas en ciertos países. Aunque la fuerza de trabajo está globalizada y suele tener conocimientos de inglés, el nivel varía dependiendo no solo del país sino también de las regiones dentro del mismo.  Realizar un upgrade o implementación en la región implica no solo el instalar diferentes idiomas en la aplicación, sino también ser capaz de comunicarse con el personal a cargo de la ejecución del proyecto y los usuarios de la aplicación. Oracle EBS soporta múltiples idiomas, permitiendo utilizar la aplicación en cualquier idioma con el que se sientan cómodos los usuarios. Aunque se tienen que tomar en cuenta, los costos que implica el mantener diferentes lenguajes en la plataforma.

5) Contar con un equipo de trabajo calificado y con experiencia


Hallar un grupo de expertos que sean capaces de superar con su experiencia y capacidad los retos antes descriptos no es una tarea sencilla. Encontrar un socio de negocios que acompañe a su organización codo a codo y lleve adelante una estrategia de tecnología es aún más complejo. IT Convergence le ofrece la mayor experiencia en Latinoamérica dando soporte a empresas y organizaciones de distintas industrias con sus más de 300 expertos en la región.

¿Complejo, verdad?

A no desesperar. Nuestros expertos tienen más de 10 años de experiencia implementando Oracle E-Business Suite en toda América Latina y pueden ayudarlo. Para empezar, lo invitamos a nuestro webcast en inglés donde nos proponemos desmitificar las implementaciones en la región.

Ha llegado el momento de consolidar sus sistemas en una solución central de Oracle E-Business Suite para Latinoamérica. Empiece hoy registrándose para nuestro webcast aquí.

Monday, January 26, 2015

How Can Consulting Companies Help Your Oracle Rollout?


Success in the global economy depends both on capitalizing on the advantages presented by the global marketplace and managing its overwhelming competitive pressure. Enterprise technologies like Oracle play a critical role in any globalization strategy, but Oracle alone will not provide a sufficient globalization solution.

Critical success factors for Oracle global rollout projects include:

  • Standardized business flows
  • Comprehensive communication plans
  • Time zone conflicts
  • Work discussions within global teams

It is recommended to have a phased implementation where the company allows the new system to stabilize, implements systematical training plans to educate users on the new system and caters to any issues regarding localization and statutory requirements.

Option 1: Go Solo

Some companies choose to deploy global ERP systems by themselves. For this strategy to work, you will need a group of seasoned internal consultants to develop the roadmap for a swift rollout, to improve the relevant customizations and support the implemented solution.
However, organizations often find that hiring a group of experienced consultants is a very expensive decision. It’s all good with the hours billed to the project itself, which were in the budget plan, but what happens when bills start to pile up in the post go-live? Unfortunately no project is safe from post-implementation issues, which will need basic support and maintenance. Another downside of this approach is that internal consultants cannot ensure 24-hour support, yet critical issues know no business hours. Not addressing issues on time will have a significant impact on your business operations.

Option 2: Get the Experts

The other choice is to hire an IT consulting company to provide the service for you. These organizations have plenty of experienced consultants who have not only the technical expertise but also the business orientation and teamwork skills. One of the main benefits of this approach is that after the project go-live the consulting company will also provide the 24/7 support your business needs.

Most professional IT consulting companies will structure a global implementation by defining your objectives and getting the right resources to meet those business requirements without negatively impacting your data or overrunning costs. Well-run implementations take all of these factors into consideration at the earliest planning stages to make sure the success of a cost-effective and time-saving implementation.

Conlcusion? Embarking upon an ERP rollout can be a daunting task, but you can surf through it with the right skills and resources. It’s always a good idea to review the costs and project plans accurately and make an informed decision on what’s best for your organization.

Thinking about Rolling out Oracle in China? 

Start by reading our white paper to get a feel of the situation.Click here to down the white paper: China for Dummies: Everything You Need to Know Before Starting an Oracle Implementation

Friday, January 23, 2015

Bonded and Non-Bonded Processes in China: Your Questions Answered



Yesterday we had our webcast on China: 
“The Manufacturing Company’s Guide to Success: Bonded and Non-Bonded Processes”. As usual we are happy to provide a copy of the Q&A session that followed the webcast presentation.

Can you introduce the policy of Chinese customs tariff and import VAT?

At present, there are two kinds of customs tariff rates: one is the preferential rate; the other is the standard rate. The preferential rate is applied to those goods imported from countries who have signed a mutual agreement of preferential customs tariff with China. The standard rate is applied to goods which are imported from countries who have not signed a mutual agreement of preferential customs tariffs with China. For import Value Added Tax, there are two kind of VAT rates: the normal rate is 17%, but for those goods which are related to national economy and people’s daily life, there’s a reduced rate of 13%, for example in foods, vegetable oil, water, magazines, etc.

How do we manage bonded materials for our domestic and overseas sales?

Bonded materials are always received into the Bonded Subinventory first. Only when there are material requirements from domestic sales, we will transfer a certain amount of bonded materials into non-bonded subinventory. 

 What is the difference between bonded area and free trade zone?

A bonded area is more focused on the free trade of goods and materials, while a free trade zone focuses on the opening of service sectors, like: banking, shipping, trade, professional services, etc. For example, in the Shanghai pilot free trade zone, which was newly setup in 2014, foreign banks are allowed to open their branches, and both private and foreign capitals are encouraged to open joint venture banks – RMB cross border usage, the interest rate market, offshore business, all these are encouraged.

For goods imported from an overseas market, they can be delivered into a free trade zone directly, and after that enterprises can declare the goods to customs for record. The goods have free movement within the free trade zone, so in this sense a free trade zone is sort of an upgraded version of a bonded area, more open.


For the “Same Item Number” solution you mentioned, what is the required handbook process to move inventory from the bonded to non-bonded inventory?

Handbook is the manual released by customs to the processing factories in order to track the material and finished goods movement. Before the handbook is released, enterprises need to report to customs the contract and BOM structure, so as to show which materials will be consumed and which products will be produced. So when the materials need to be transferred from bonded to non-boned inventory under the “Same Item Number” option, enterprises need to declare to customs the materials movement, and customs will confirm it is the right material needed for the processing, approve its entry to the non-bonded inventory and register on the handbook.

With the Demand Class option, do the distinct demand classes show up on the material transaction?

Demand Class cannot show up on Material Transaction, in just shows up on Work Orders and Sales Orders so that the system is able to tell where materials come from for demands.


For more information on how Oracle E-Business Suite can help your organization set foot in China and take full advantage of its bonded areas, visit our China Services page.

Want a Stronger Oracle ERP?

Build up your ERP’s strength with some OATS! Join our webcast "Make Oracle ERP Better, Faster and Stronger with Oracle Application Testing Suite", on Tuesday January 27th at 8:00 AM PST/11:00 AM EST to learn how to go about it. Register here.

Monday, January 19, 2015

Sneak Peak Preview: Oracle EBS and China Manufacturing Companies

On January 22nd 2015, 11:00 am Eastern/8:00 am Pacific, IT Convergence will be hosting the webcast “The Manufacturing Company's Guide to Success: Bonded and Non-bonded Processes in China.”  Today we’d like to offer you a sneak peak of what the webcast will cover:



This slide discusses how several Oracle modules cooperate to plan Manufacturing and Material Procurement for Bonded and Non-Bonded materials and how these materials are transacted throughout the system.

In blue you can see the planning process, where the system collects all the Bonded and Non-Bonded demands including sales orders and forecasts into Planning. Planning will do the calculation based on master data and afterwards will schedule all supplies including manufacturing order and procurement orders for Bonded and Non-Bonded materials.

The pink transaction process receives the Procurement and manufacturing schedule from for purchasing materials and producing finished goods, and stores them into Bonded or Non-Bonded Subinventories.

The main issue here? Bonded and Non-Bonded materials have to be recognized by the system throughout this process and they cannot be mixed up at any stage. Find out how to get around this issue
at our webcast! We’ll discuss three possible solutions our China Consulting Team regularly implements for our customers.

Stay Up to Date on Oracle ERP Issues in China 

Don’t forget to join our webcast “
The Manufacturing Company's Guideto Success: Bonded and Non-bonded Processes in China” on January 22nd 2015, 11:00 am Eastern/8:00 am Pacific. Reserve your spot today!

Did Google bring you to this page long after the webcast was over? Worry not. You can 
click here to visit our China services page and/or click here to view all of our China-related blog entries.

Monday, December 22, 2014

Go Mobile with Oracle EBS Webcast Q&A Session

Last week we had our very successful webcast: “Go Mobile with E-Business Suite: Improve Productivity through User Experience”. As usual, we are happy to provide you with the transcript of the Q&A session that followed the presentation.

Is Mobile available with R12.1.3 or only starting R12.2 or only starting Fusion?  Also, do you mean OAF or ADF when you state "Oracle Application Framework"?


Oracle E-Business Suite Mobile applications are available for Release 12.1.3 and Release 12.2.3+. Oracle has made a big effort in order to have the native mobile applications in a release that is not the latest one -case of 12.1.3.  I meant Oracle Application Framework by OAF. The ADF is the Application Development Framework.


So, when we move our applications from 12.1.3 to 12.2.4 do we have to redesign our application to look mobile/tablet friendly or will 12.2.4 take care of that for us?


The application will change automatically for you. Depending on your environment, if you have any custom HTML pages (built on OAF) you will have to remediate them in order to add the new functionality available. Mobile is certified for 12.1.3 for Safari, so it should be working correctly, however, we have shown that 12.2.4 comes with many new features.


Isn't Fusion the next release of Oracle?


When six or seven years ago Oracle created a new team with some resources from the multiple products they have (EBS, PeopleSoft, JDE, etc.) to build Fusion Applications, the first questions that popped up were related to whether there was going to be a migration path from E-Business Suite (and each and every Application’s Unlimited) to Fusion or not. Over the years, that question has been answered by the investment that Oracle has made to each product line and by making new releases generally available on each of the Application’s Unlimited. In particular, Oracle E-Business Suite has shown a full set of new features and there’s a strong commitment to continue investing growing the product.


Because Oracle EBS has been on the market for many years, it created a full set of multiple modules and large global footprints with some of the biggest organizations worldwide, so we don’t see Fusion/ Cloud Applications taking over in the short term, simply because there are some product families within Cloud Applications that aren’t there yet. So the solution to get some of the greatest from Cloud Apps is to coexist with your Application’s Unlimited out of the box with support from Oracle.


Does 12.2.4 do away with Java? If not, how do Java forms load?


The change is the WebLogic server that was introduced in R12.2. Java will continue to be there, so forms will still be there with E-Business Suite.


Are screen shots from 12.2.4?


Yes, in the webcast we’ve shown some screenshots of 12.2.4 and we’ll be happy to have a live demo of Oracle E-Business Suite 12.2.4 on the module or application of your choice so you can start building your plan for the upgrade.



For more information on IT Convergence’s Oracle E-Business Suite services, visit our website, or contact us to request your Oracle R12.2.4 Demo.


Enjoy the Benefits of the Cloud


In 2015 we’re kicking off the year with a bang with our “Go to the Cloud” webcast series. The first webinar will be on January 29th: Talent Management Excellence with Oracle Fusion. Save the date!