Thursday, October 2, 2014

Oracle OpenWorld 2014 Outtake: How User-friendly is Online Patching with Oracle E-Business Suite 12.2?

Every experienced Oracle E-Business Suite (EBS) user understands that patching and upgrading are a way of life. Threats arise, business needs change, and technical infrastructure evolve multiple times in a project lifecycle.  The effect of a patch is rarely, if ever isolated and Oracle EBS owners have long understood the need for dedicated patching strategy.

And Oracle OpenWorld 2014 presented customers with a user-friendly solution in the form of

Online Patching with Oracle E-Business Suite 12.2. 

Oracle R12.2, Online Patching with Oracle EBS 12.2

In an ideal situation, a patch application does not interrupt critical business, revenue generating activities and business support stay active and downtime is predictable. But all of us are more acutely aware of the challenges that accompany patch application. The Online Patching feature of Oracle E-Business Suite 12.2 aims at reducing the Oracle E-Business Suite patching downtimes to however long it takes to bounce your application server.

In this new approach, patches are applied to a copy of production. The code is copied, not the data. It redefines unit of measurement of downtime as cutover and the patching is applied to the File System and Database on the run and patch editions. While the cutover does take a brief downtime, here’s how it works:

•    Middle tier process stopped
•    File System roles swapped
•    Database Patch edition promoted
•    Users back online by restarting the app on patch edition

The most important benefits of Online Patching are that it:

•    Removes barriers to update
•    Easier to negotiate downtime with lines of businesses
•    Easier to identify downtime windows

We all know that the best patching strategy is only as good as the release testing backing it up. So, how does Online Patching affect Testing? It’s important to know that the patch edition is NOT the test environment and that online patches still need testing. The Testing teams need to consider new testing scenarios and take advantage of the fact that users can be online during the patch application.

Join Our Webcast on Oracle R12.2.4

If we missed each other at Oracle OpenWorld 2014 we can still connect!
On Thursday October the 9th at 8:00 am Pacific/11:00 am Eastern we’re proud to Host our webcast “Exclusive Insight on Oracle R12.2.4 from OpenWorld 2014.” Click here to register now.

If you’re finding this page after both OpenWorld and the webcast, then click here to read all blog posts related to Oracle R12.2.


Wednesday, October 1, 2014

Oracle Open World ’14 Outtake: Giving Excuses for Not Using Oracle UPK a Humorous Twist....

Tuesday at Oracle Open World 2014 was full of more sessions, speakers and events, as with every day at the conference. However, there is plenty other opportunities to learn and connect with different Oracle-related communities outside of the sessions.
Oracle, OpenWorld, oow14, upk

IT Convergence’s booth has remained busy throughout the conference. Tuesday was a great opportunity to connect with others from the Oracle User Productivity Kit community and really find out where the needs and priorities of different businesses lie. There were a few trends/issues that kept coming up in conversations: “Own UPK, don’t know what it does,” “Use UPK, but only for one thing,” “Don’t own UPK, currently develop training in MS Powerpoint and MS Word.”

Couched in comfortable business terms, might sound normal. However, to really show how out of place they are, we we thought we’d distill these phases into lay terms, to highlight just how much value you’re losing if you’re not getting 100% out of UPK.

We’ve got a great car, we just can’t find the keys (and haven’t looked very hard)…

For those that own Oracle UPK and don’t use it, they’re missing out big time. For a lot of companies, the application was shelved long ago, probably because they were sold UPK in a bundle with several other enterprise applications.

For this audience, we recommend thinking about common Oracle ERP implementation/upgrade challenges: Time, money, standardized business processes, centralized knowledge platform and o yeah…end-user adoption (it’s kind of a big deal).

Why not address all these problems simultaneously by leveraging the power of UPK?

Save time by generating 15+ outputs from a single recording, standardize your processes early on to keep your workforce consistent across different teams, capture and organize knowledge from your Subject Matter Experts and keep them in your UPK library (the knowledge will remain, even after the employee), and increase end-user adoption by giving your users the tools and help that they need to succeed. Whether it’s a business process video, job aid, training manual, help link, html webpage, or any of the other outputs of UPK, the road to end-user adoption can be much smoother by leveraging UPK.
Oracle ERP Testing Tools,

I love my cell phone, but I only really use it for texting…

Why just use one output of Oracle UPK? The initial recording automatically allows developers to publish ANY of the outputs of UPK without re-editing or re-recording. For instance, you could be developing a business process for the See It! and Try It! modes while simultaneously generating your test scripts to integrate into your automated testing suite, regardless of whether you’re using Oracle Application Testing Suite (OATS), HP Quality Center (HPQC), or IBM Rational. Save time and money for your business!

I prefer to only run uphill

The message is simple: make your life easier with UPK. Leverage the different outputs and ultimately increase end-user adoption. Don’t know how? Not a problem, that’s where IT Convergence shines. Our UPK team can help you leverage the power of UPK at any point during the project lifecycle. We can even train your training team (Train the Trainer) so that you can continue leveraging UPK long after our engagement with you is over. Still not convinced?

Get the Latest on Oracle UPK @ OOW 14

Take a little bit of time to talk with us in person (Moscone South #2009) or schedule a brief meeting with us (Request a demo below). We’re here to help!

Stay tuned for more from Oracle Open World 2014 and don’t miss IT Convergence’s very own Jordan Collard’s presentation on Wednesday October 1st @ 2:00 pm in Muscone West 2002 with Kathryn Lustenberger from Oracle on “The Two T’s of Oracle User Productivity Kit – Training and Testing.

Given the current shift in the industry toward using UPK for Testing, this session is highly anticipated and will likely fill up fast, so register now!

Attending Oracle Open World 2014 in San Francisco? Come by to talk with our UPK All-Stars and get a free UPK Demo at Moscone South Booth #2009 – The official UPK Demo Pod of OOW ’14.

Request a UPK Demo now!

Stay Connected for More on Oracle UPK

We have a host of UPK resources at your disposal. For more, please visit IT Convergence’s UPK mini-site, or contact one of our UPK representatives to request a UPK Demo, sign up to take advantage of our UPK free demo or health check and you can also watch UPK tutorials on our YouTube Channel!


OOW 14 Outtake: Creating a New Digital Dialogue by Connecting Online and Offline Marketing

Traditionally, marketers have struggled with being reactive to how customers engage with brands. But modern marketers are transforming digital interactions into a new digital dialogue. They are being proactive with a long-term strategy by building personal relationships, creating engaging conversations and improving personalization of messages and experiences. Many companies have also started to realize the potential of marrying online and offline data, but how is this achieved?
Online Marketing Cloud at Oracle OpenWorld 2014

The challenges of a modern marketer include:
  • Building long term customer relationships
  • Leveraging multiple channels to engage customers
  • Providing consistent customer experience across different platforms
  • Generating ROI from marketing driving sales
At Oracle OpenWorld 2014, we got a glimpse of applications such as Oracle Marketing Cloud, Oracle Social Relationship Management Cloud Service, Oracle Content Marketing Cloud Service that are being used to bring together the best of all the worlds by blurring the lines between departments to ensure collaboration and success. They are turning prospects into advocates by using behaviors, actionable data, social listening amongst other things to create customer-centric marketing cultures.

The new mantra is relationships with customers get precedence over transactions and transactions become conversations. With the new digital marketing cloud platform, integrated campaign management across the enterprise is said to become easier. Marketers are using e-mail, digital, and offline and testing in-person focus groups through marketing to enhance learnings by bringing offline channels online to help drive sales through its catalog and trifold at the door while maintaining customer messaging through e-mail, SMS, social, and .com.

We have reached an age where data driven marketing is powering a customer driven enterprise and marketers need the integration of leadership, data, technology and operations to convert the unknown prospects to known customers. The buck doesn’t stop there now. The known customers need to be involved who in turn become the organization’s biggest advocates! Does this sound promising? Absolutely! But can we have the cake and eat it too using Oracle Marketing Cloud? We will need to wait to see the results. 

At Oracle OpenWorld 2014? Let’s Connect

Oracle OpenWorld is the biggest and most important event of the ERP calendar and IT Convergence wants you to take full advantage. Visit our booth at Moscone Center South, #2009 or visit our OOW14 resources page  and/or follow all of the action from wherever you are in the world by reading all of this blog’s entries on our Oracle OpenWorld

Vive la experiencia Móvil de Oracle E-Business Suite

Quienes tienen la suerte de estar paseando esta semana por San Francisco para asistir a Oracle OpenWorld 2014 habrán notado que  una de las palabras claves de la conferencia de este año es “Movil”.

La creciente tendencia del uso de dispositivos móviles en las empresas para operar ha creado la necesidad de aplicaciones prácticas, amigables y precisas para poder llevar a cabo labores y procesos fundamentales de negocio.  Desde la versión 12.1.3 Oracle ha venido trabajando en la integración de la plataforma E-Business suite con los diversos dispositivos que utilizan los usuarios.

Siguiendo tres principios (simplicidad, accionabilidad y consistencia) Oracle ha definido funciones específicas de acuerdo al tipo de dispositivo desde el cual se ingresa, tratando de aprovechar al máximo las características que ofrece el mismo. En esto se destaca la experiencia touch que ofrece para los Smartphones y tablets, con un diseño adaptado y la posibilidad de utilizar gestos táctiles.

Este mes Oracle lanzó diez nuevas aplicaciones que pueden ser descargadas sin ningún costo ni licencias en App Store para dispositivos iOS y Google Play para dispositivos Android.

Por el momento estas aplicaciones solo están disponibles en inglés, pero Oracle estará trabajando en traducirlas a los idiomas soportados por E-Business Suite.

  • Apple iOS 7 o más reciente.
  • Android 4.1 (API nivel 16) o más reciente.
  • EBS 12.1: EBS 12.1.3 Family Packs para el módulo de producto relaciona.
  • EBS 12.2.3
¿Cómo lo implemento?

Los pasos a seguir para el Administrador de Sistemas son:
  • Aplicar los parches del lado del servidor para la app.
  • Configurar los ajustes móviles para la aplicación.
  • Asignar el acceso de acuerdo al rol para la aplicación con base a responsabilidades existentes.
  • Comunicar a los usuarios finales para descarga de la aplicación y que URL usar.
Para Usuarios Finales
  • Descargar la aplicación
  • Ingresar con su usuario EBS
Para más información puede revisar Oracle E-Business Mobile Application Administrator’s Guide MOS Doc ID 1642431.1) y Oracle E-Business Suite Mobile Apps Documentation MOS Doc ID 1641772.1
Oracle E-Business SUite

Oracle Approvals para iPhone

Oracle Approvals iPhone

Oracle Procurement para iPhone

¿Está en San Francisco?
No dude en pasar a visitarnos por el stand 2009 en Moscone Center para charlar con nuestros expertos sobre implementaciones de Oracle en todo el mundo.  Si lo desea, puede solicitar un Demo a través de nuestra web sobre temas como Fusion Applications, SOA, Testeo, Oracle R12.2 y mucho más. Lo esperamos!

Oracle OpenWorld “Outtake” Take Advantage of Smartphone Apps on Oracle R12.1.3 and Beyond

Oracle Vice President of E-Business Suite Product Strategy Jeanne Lowell  took advantage of OpenWorld 2014 to announce the latest enhancements on OAF (Oracle Application Framework ) and Oracle’s Application strategy for 2014. By using Oracle Mobile Application Framework, multiple devices used by the same person will automatically share the same content. Though, Oracle’s development approach for 2014 focuses on separately smartphones and larger screens.

Smartphone Apps, Oracle R12.1.4

Everyone  has a tons of different devices out there and each one of us are using more than one during a day. Starting with our phone in the morning, change to our tablet on the way to work, and using our laptop or desktop in the office. Oracle provides a solution how we can handle this mobile world and gives access to E-Business Suite data on these devices. The benefit of the mobile application framework within Oracle global platform is that you can use it on once and it gets deployed on different devices.

Mobile, table, desktop, laptop…
Mobile apps share a common look and feel and Oracle’s continuously releasing standalone apps for specific product modules. In the meantime, the goal is to support both smaller and larger screens. Apps can run on all the devices but provide a richer experience for tablets and larger screens. The new Oracle framework is doing it automatically. Accessing modules like Oracle HRMS/HCM or iProcurement, anything that’s from a web-based interface, you can see that tablets provide a new, fascinating user experience.

Tablet Optimization

Tablet Optimization has been delivered with Oracle R12.2.4 in late August. Oracle focused on supporting the touch functionalities of tablet devices. It provides a clean and modern interface with more space, gesture support and pays attention to support other tablet functionalities like camera, map or emails and how you can apply them to your business applications.

Oracle OpenWorld 2014, Smartphone Apps


Following the design patterns of Fusion Applications, the new simple home page includes an announcement section and also a list of iconized functions with a custom role-based page with a fast and easy access to the favorites. Employees can see and use targeted functions.

Smartphone Apps on Oracle R12.1.4 and Beyond

Oracle’s new enhancements won’t stop coming so you will be able to deploy mobile capability as quickly as you can and discover the latest user experience innovation.

Whether at OOW 14 or Watching from Far Away, Don’t Miss Out!

If you’re at Oracle OpenWorld 2014, be sure and stop by booth 2009 and get an On-Demand Demo of Oracle EBS R12.2.4. You can also set up a time via our website.

If you’re not able to make OOW ’14, then you can click here to access close to two dozen all Oracle R12.2 related posts on this site and/or you can click here to view our R12.2.4 videos!

Tuesday, September 30, 2014

Oracle OpenWorld ’14 “Outtake ” – Oracle User Productivity Kit Events - Monday, September 29th

Oracle OpenWorld 2014 has started with a bang. Here are some of the “Outtakes” for the Oracle User Productivity Kit end user community.

Oracle OpenWorld 2014, UPK at OpenWorld 14

OAUG – UPK – SIG Meeting

This year’s Oracle Application User Group’s (OAUG) User Productivity Kit (UPK) Special Interest Group (SIG) was an excellent opportunity for SIG members to discuss current trends, new updates, and connect with other members of the UPK community. The session was focused primarily on changes in SIG leadership and the functionality of the newly released Oracle UPK 12.1 ESP 1.

The SIG is currently being led by Jordan Collard (IT Convergence) and Kathryn Lustenberger (Oracle). They also announced two important additions to the SIG’s board: Joel Thilburg (JOLT) and Philip Schontz (AST). The board discussed opportunities for other members to help lead, as well as present at upcoming OAUG events, namely Collaborate 2015 in Las Vegas, Nevada.

Most of the excitement was surrounding the new release of the UPK 12.1 Enablement Service Pack. A few of the highlights include the ability to publish MP4 videos and Test It! Mode results tracking, but we’ve outlined all of the new functionality on IT Convergence’s blog site .

Adventist Health Systems Uses Oracle User Productivity Kit to Overcome Development Challenges

The first of the Oracle UPK-focused sessions at Open World focused on Adventist Health’s  PeopleSoft Financials and HCM upgrades. The story was not unfamiliar to those in the UPK community, but served as a great example of how to address some of the challenges commonly found with software upgrades and implementations.

Adventist Health was faced with a tight timeline for their upgrade. As project delays occurred early on in their upgrade, the timeline for training was squeezed tighter and tighter. Here’s where UPK was able to shine!

Led by Oracle UPK expert Joel Thilburg, Adventist Health developed all of their Test Scripts using UPK. Because UPK is a single-source content development platform, these recordings could be leveraged later on in the project. As the timeline continued to shrink, the project team was able to select which recordings they wanted to use from the Test Script generation process and produce training materials without re-recording. Ultimately, Adventist Health was able to meet their go-live deadline. Even more important, they increased end-user adoption by providing users with a real business-case simulation of the processes users were expected to train on.

More Oracle UPK @ Oracle OpenWorld

Stay tuned for more from Oracle Open World 2014 and don’t miss IT Convergence’s very own Jordan Collard’s presentation on Wednesday with Kathryn Lustenberger from Oracle on “The Two T’s of Oracle User Productivity Kit – Training and Testing.” Given the current shift in the industry toward using UPK for Testing, this session is highly anticipated and will likely fill up fast, so register now!

Attending Oracle Open World 2014 in San Francisco? Come by to talk with our UPK All-Stars and get a free UPK Demo at Moscone South Booth #2009 – The official UPK Demo Pod of OOW ’14.
Want to dive deeper into UPK? That’s where IT Convergence comes in. Let us share our enthusiasm and excitement for Enterprise Resource Planning (ERP) upgrade and implementation tools, and show you the true power of Oracle User Productivity Kit. We can help you increase end-user adoption and simultaneously support training and testing efforts, saving both time and money!

Request a UPK Demo now!

Stay Connected for More on Oracle UPK

We have a host of UPK resources at your disposal. For more, please visit IT Convergence’s UPK mini-site, or contact one of our UPK representatives to request a UPK Demo, sign up to take advantage of our UPK free demo or health check and you can also watch UPK tutorials on our YouTube Channel!


Friday, September 26, 2014

20 Questions on…. OATS Oracle Applications Testing Suite

Our recent webcast “Make Oracle ERP Better, Stronger and Faster with OATS (Oracle Applications Testing Suite) was an outstanding success. We’d like to extend a special thanks to Mazen Arar from Oracle Corporation for helping. As always, we’re happy to share a complete transcript of the Q and A session which followed the webcast.

OATS, Oracle OATS, OATS for Testing, upk

1.    Can you explain the difference between UPK and OATS for testing?
With UPK you have the ability to record a process and publish different outputs, such as training or testing assets. One of the Testing outputs is a Word document called a Test Doc, another is an Excel file called Test Case. UPK can create those assets for you that can be used in manual testing. With UPK and OATS, you can take the Test Case excel sheet and upload it into the Oracle Test Manager (OTM) and execute the Test Cases in the OTM manually to expedite the initial creation of those test scripts.

If you’re looking at automating those UPK Test scripts, ITC has built a framework that identifies those business components from the excel sheet and you can use these excel sheets as the input for Oracle Flow Builder to automate the UPK scripts. You directly generate the OATS scripts in the Flow Builder by using your UPK Excel Test Scripts and UPK Integration with OATS helps you to avoid writing your manual scripts. Integrating of these scripts with Flow Builder also helps you avoid recording and rebuilding the automated OATS scripts.

Testers can refer the UPK Videos and Tutorials and directly start testing the manual or automated OATS scripts on their own without waiting for BAs and IT Analysts to do knowledge transitions and it saves their time and lets them concentrate on more crucial tasks like designing and analyzing.

The difference is that OATS will do the test execution in terms of automation, be the centralized repository that manages test plans, defects and overall test strategy while UPK is the tool that will helps build the initial scripts. The value is not only the time reduction early on, but also the training that it helps provide. It is possible to go back to UPK and expand and build on those scripts from a user experience perspective.

2.    How does OATS compare to HP QTP?
OATS is created by Oracle with a focus on accelerators for Oracle Apps and is used by the Oracle development team already so there shouldn’t be an issue of object recognition. When you get a new release from Oracle, you will also get OATS update¬.

QTP is a HP product and OATS has better compatibility with Oracle ERP than QTP
OATS can automate any browser related applications such as Oracle EBS, JD Edwards, PeopleSoft, SAP, Web Applications, Web Services etc.

QTP is proven to be good for the Web Applications and can also automate any browser related applications mentioned above. With the low level and analog recording features in the QTP, it is possible to capture and automate any type of action that is performed on the desktop.

3.   Is OATS intended to replace all testing? If so, how does the organization find when things have changed?
Absolutely not. OATS is there to help you when you have to test repeatedly. To reduce testing time, minimize the need for technical resources, reduce the testing complexity and minimize the effort to keep your test assets current.

4.   Most companies have major customizations and thus I see the need for own component creation. Does this require coding behind the scenes as other automated tools?
No coding is required, and creating a new component is very easy. In fact, you need to record the customization using Open Script and check it into the library and you can use this while building the flow.

5.    How does this compare to Turnkey solution? We have found that turnkey solution is very complex.
Flow Builder is created by Oracle and will always have an update when Oracle puts out a new release or upgrade. You cannot get that with other tools. Components are simple and easy to create with Flow Builder while they are complex and require a lot of work with Turnkey.

6.    Are the scripts are based on Java? Do we need a Java specialist for updating scripts?
OATS is built on JAVA platform therefore the scripts are based on Java. While basic knowledge should be all what you need in case you need to modify the scripts like looping the functions to compare the different sets of data in the list or to configure a custom message, Java knowledge is not necessary for building the scripts in Open Script. None for Flow Builder.

7.    Will the scripts record the screen shots and proof of testing in the output?
Yes, you can set it to record the screen shots and proof of testing. You can capture the screen shots and you can even capture the results in the excel outputs and maintain the history of your results for the analysis or the reuse of the data.

8.    Can you use OATS with other non-Oracle applications?
Absolutely. If your application is web-based, OATS will support it. Flow Builder only supports Oracle E-Business Suite, but for Open Script, the sky is the limit. There’s always the exception to the rule, mind you, but most likely your application will be supported.

9.   Can you create multiple instances of a test - for example, a test to create a PO and modify it to create several with different parameters?
Yes, you will be able to do this in the open script module. It’s very simple to do. You need to give your required data in the input file then the same Automated OATS PO script can be used to run for the different sets of data. You can execute the OATS scripts for single time for multiple sets of data; for example,  you can create 20 different POs in single execution of OATS script. OATS Scripts creates the transactions much faster than the human hence you will save lot of time using automation testing.

This is a very common request from clients, the main question being, how can I dynamically change my data?

For flow builder support there’s a similar scenario where you can have parameters like the PO number that is dynamically generated. Flow Builder will grab it in a first scenario and can use it in a second scenario (in the same script, of course). And if you want to run it multiple times, you can also check the re-runnable flag and do it multiple times.

10.    Does this work with Hyperion?
Yes, at Oracle we have open script flows here which support Hyperion.

11.   Can you create scripts in one environment and then copy them to be used in other test environments, or do the scripts have to be created per environment?
For Flow Builder, the scripts are environment-independent, and this is the beauty of it. We want to take the complexity out of automation; we don’t want a genius engineer automating our script and have everything fall to pieces when he’s gone because we are left with a pile of automated scripts that nobody knows how to run. Your scripts are components-based: you have those components in your library and they are not attached to any environment. They are already created and saved – you grab the components and create your flows without even the need of having an environment. The biggest issue that always arises with automation is that we wait for the environment to come up and once it does, good luck having everything up and running from the first day. So getting the right environment is always a pain point. Over here with Flow Builder, you can start building your flows without even looking at the environment or having it available, the process is independent. Usually, at the beginning of the script we have it ask for the environment’s URL, so that any time you run the script you enter the URL and it can be any environment.

For Open Script it’s the same drill. We ask for the parameter from the outside, so it opens the browser and reads the parameter so whatever we define as the URL link will be the environment, and the rest of the script is environment-independent.

12.    Do the UPK scripts you have already created generate a test script that can be used for automated testing?
If you’re on UPK 11.0 or higher, you will be able to generate a Test Case (TC) that is published in an Excel file. There you have a drop down in the publishing format that says:  Oracle Application Testing Suite, HP Quality Center, IBM Rational or other. So you choose OATS, and go through the upload process where you match the appropriate columns and upload that to the Oracle Test Manager. Next, and here comes IT Convergence’s value, comes the framework we’ve already built that will help translate those manual scripts from OTM into automated scripts by identifying the components used in Flow Builder. So it’s not a turnkey solution, it is turnkey as it relates to the first phase, but not the second.

13.    We have a slightly customized application. How is Flow Builder going to help us in this case?
No coding is required, and creating a new component is very easy. In fact, you need to record the customization using Open Script and check it into the library and you can use this while building the flow

14.    Should be able to use this tool as a performance tool?
Oracle Load Testing is the tool used for performance testing.

15.    You are assuming UPK is being utilized by developers only based upon your answer regarding UPK vs OATS.  Your previous UPK demo awhile back made me assume it was being utilized by testers. 

UPK can be used by the testers too because it creates the various Test Outputs such as Test Doc, Test Case and Test It. The Test Case excel sheet contains the steps to be performed for the functional testing and also it will have a sample input data and the expected results too like any other standard manual test scripts. Testers can readily use these Test Case excel sheets and record their results performing the functional testing.

As mentioned earlier, Testers who are not much aware of the business process of the application can directly refer to the UPK videos or Job Aids and perform the testing without waiting for the BAs to do knowledge transitions.

16.    How can OATS link well with Jira for defect tracking? 
Out of the box integration with Jira may not be available with OATS, however you can always extract the output of defects into an excel sheet from OATS and upload them into Jira if it accepts integration. To add to this, Oracle Test Manager in OATS comes with a collaborative defect tracking mechanism where you can create and assign your defect to the resources and also your entire project team can track the defects from creating till close with different statuses.

17.    If users want to run multiple iterations of a single test flow, how do they enter the transactional data to be used in this? 
This can be done by looping the test script for each iteration. The data can be passed through an excel sheet and the script can read each line in excel for each iteration

18.    Is the licensing of this product based on the number of users? 
The licensing of OATS is based per named user.

19.    How many Oracle customers have "aggressively" been using OATS (flow builder and OTM) for at least a year?
 We are having difficulty finding customers that have used OATS for at least a year¬.
There are quite few customers that have been using OATS for more than a year and are very happy with it.

20.   About how many hours of consulting time are needed to get it up and running?
The installation takes few days except load testing. Load testing installation may take few weeks depending on the complexity of the environment.

You May Have Missed the Webcast, But You Don’t Have to Miss Out!

If you missed the webcast but are still interested in ERP testing, there are plenty of ways to find out more.

First, if you’re at Oracle OpenWorld 2014, you can meet our ERP Testing team in person. Either click here to set up an appointment or simply stop by booth 2009.

If you’re not at (or weren’t able to make) OOW14, then click here to check out our testing services section of our website.